Mobile Policy

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Effective Date: May 24, 2025

This Mobile Privacy Policy (“Policy”) governs your use of ResolutionsPoint.com's mobile communication services, including SMS/text messaging, and ensures compliance with applicable privacy laws regarding mobile device data and consumer protections. Your use of our mobile services constitutes your agreement with this Policy and our Terms of Use.

1. Consent to Receive Mobile Messages

By voluntarily opting in through a web form, checkbox, or keyword submission, you are providing ResolutionsPoint.com with express written consent to receive SMS text messages. These messages are related to your interest in legal resources, guidance, updates, and related educational content. Consent to receive text messages is not required as a condition of purchasing any goods or services, and you may opt out at any time using the procedures described in this Policy.

2. Message Frequency

ResolutionsPoint.com limits its outbound mobile messaging to ensure relevance and minimize disruption. You will receive a maximum of five (5) text messages per month. These may include reminders, relevant legal updates, confirmation messages, or prompts to access services you’ve shown interest in.

3. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and data plan. ResolutionsPoint.com is not responsible for any charges or fees incurred as a result of receiving or replying to our mobile messages. Users are encouraged to consult with their mobile provider to understand applicable rates.

4. Opt-Out Procedures

You have the right to terminate participation in our mobile messaging program at any time. To opt out, simply reply to any of our text messages with one of the following commands: STOP, QUIT, END, CANCEL, or UNSUBSCRIBE. Once your request is processed, you will no longer receive text messages from us unless you opt in again through a verified consent mechanism.

5. Support Requests via Mobile

If you require assistance regarding the mobile messaging program, reply HELP to any of our messages. You may also reach us through the following channels for general support or specific mobile messaging issues:

  • Email: support@ResolutionsPoint.com

  • Phone: (844) 405-4249

Support is available during standard business hours, and we will make every effort to respond promptly.

6. Mobile Information Collected

When you subscribe to our mobile messaging services, we may collect the following mobile-related information:

  • Your mobile phone number

  • Carrier information

  • Date and time of message interaction

  • Response history (e.g., STOP, HELP, keyword replies)

This information is used solely to manage and administer the messaging program and is never used for profiling or sold for commercial purposes.

7. Use of Mobile Information

Any information collected through your mobile interaction is used exclusively to:

  • Deliver the specific messaging content you have consented to

  • Ensure regulatory compliance and documentation of your consent

  • Respond to your support requests or opt-out instructions

  • Maintain system integrity and service functionality

We will never use your mobile data to initiate unrelated marketing campaigns or third-party advertisements.

8. Mobile Data Protection and Storage

Mobile-related data is stored securely using industry-standard encryption methods and is accessible only to personnel who require it for program operation and legal compliance. We retain mobile data only for as long as needed to provide services and for as long as legally required for recordkeeping.

9. Prohibited Sharing of Mobile Information

We adhere strictly to a no-sharing and no-selling policy.
“No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to someone other than ResolutionsPoint.com.”
Your mobile information remains exclusively within our control and is used only for its intended purpose.

10. Children’s Mobile Privacy

Our mobile services are intended for users who are at least 18 years of age. We do not knowingly collect or solicit mobile numbers or data from individuals under 18. If we become aware that such data has been submitted, we will delete it promptly in accordance with this policy.

11. Legal Compliance

ResolutionsPoint.com complies with all applicable consumer protection regulations governing mobile communications, including but not limited to the Telephone Consumer Protection Act (TCPA) and CTIA Guidelines. We maintain detailed logs of consent and messaging activity to demonstrate compliance and ensure consumer rights are respected at all times.

12. Changes to Mobile Privacy Policy

We may revise this Mobile Privacy Policy as legal requirements evolve or as we expand our services. If we make significant changes, we will notify users via text or update the “Effective Date” above. Continued use of the messaging service after changes are posted constitutes acceptance of the updated policy.

Contact Information

For additional questions or concerns regarding our mobile privacy practices, please contact us:

📧 Email: support@ResolutionsPoint.com
📞 Phone: (844) 405-4249
🌐 Website: https://www.ResolutionsPoint.com